What types of products do you offer?

We offer handcrafted leather goods including keychains, wallets, card holders, bags, and more. Our collection is always expanding. Each product can be personalized to make it uniquely yours.

Can I personalise my order?

Absolutely! All of our items are customizable. You can add names, initials, or even special event details to make your order truly unique. Just choose the customization option during checkout or message us directly for custom requests.

What kind of leather do you use?

We use high-quality PU leather that is scratch-resistant, durable, and designed to last. It offers a smooth, elegant finish while being a practical, long-lasting choice for everyday use.

Do you accept bulk or corporate orders?

Yes! We specialize in bulk orders for weddings, birthdays, baby showers, corporate gifts, and other special occasions.
We believe every memory deserves a lasting souvenir. Please contact us directly for pricing and customization options.

Is there a minimum order for bulk pricing?

Yes, our bulk pricing starts at 20 items. The more you order, the bigger the discount. Contact us directly for a custom quote or to discuss your event needs.

How can I contact you?

You can reach us via email at ifmleather@gmail.com or through our WhatsApp number +44 7307 298340. We typically respond within 24–48 hours.

Where are you located?

We are based in London, United Kingdom and ship nationwide. Shipping details are provided at checkout.

How long does it take to process and ship an order?

Since each product is made to order, please allow 3–5 business days for processing. Shipping times vary based on location and shipping method selected at checkout.

What is your return or exchange policy?

Due to the personalized nature of our products, we typically do not accept returns. However, if there's a defect or error on our part, please reach out within 7 days of receiving your item.